Contacting Kits and Expendables

If you need to contact Kits and Expendables, please call us at 212-947-0700 , 718-482-1824 or send us an e-mail

Steve Woodroffe- General Manager

orders@kitsandexpendables.com

Some of our most Frequently Asked Questions...

Can I order online?
You can now order online with our Interactive Order Forms . Simply download and complete our form and “Submit” your order by e-mail. We will respond with a confirmation and quote during business hours. Download our order forms.

What is your re-stocking fee?
We do not normally have a re-stocking fee. Items such as upson, foamcore, beadboard have a minimal rental fee if you return them in good condition.

What are your hours?
Our office hours are Monday - Friday 8:00am—6pm. Our warehouse hours are 8:00am—5:45pm. Evening and weekend hours can made available upon request.

What time can we pick up an order? What time should an order be returned by?
The standard time for pickups is between 9:00 AM & 6:00 PM. You can arrange for an alternate pickup time with our Operations Manager. We ask that all returns be made by 1 pm..

Can an order be delivered ?
Yes. We have several trucks that can deliver and pick up your orders. Give us a call to arrange your transportation needs.

Is an item available?
Let us know when or what you need and we will tell you if it is available.

Can an order be shipped?
Yes. We also ship almost all expendables anywhere in the country. Give us a call or e-mail us for the specifics of your shipment as well as our shipping policies.

How does a company open an account?
Simple, ask for a credit application and credit card application and we will fax it to you A.S.A.P. Or click here and print them out.

How does a person or company rent equipment or buy expendables from Kits without an account?

Renting equipment
• A deposit is required for the value of equipment
• Pre-pay your rental costs
• Provide proof of liability and insurance coverage

Purchasing expendables
• Pre-payment is required.
We accept American Express, Visa, Mastercard, Checks, Cash and Corporate Accounts.

A special note to our C.O.D. clients:
IN ORDER TO PROCESS YOUR ORDERS QUICKLY AND EFFICIENTLY PLEASE MAKE SURE THE FOLLOWING ITEMS HAVE BEEN RECEIVED BY THE KITS OFFICE AT LEAST 2 HOURS PRIOR TO PICK-UP:
1. Resale Certificate (if applicable)
2. Insurance Information
3. Filled out credit card authorization form

THANK YOU FOR YOUR COOPERATION